Your data and privacy actually matter to us. We do not sell your information, and we do not play games with your security. Here is exactly how we handle your data, what we track, and why.
1. Checkout Security & Payments
Full Encryption: The Punk Row store uses SSL (Secure Sockets Layer) encryption. This means any personal data you enter at checkout is fully scrambled and secure.
- Safe Payments: We do not store your credit card details. All payments are securely processed through Stripe, which operates at the highest level of industry-standard financial security.
2. What We Track While You Browse
To make the site function properly, we use cookies and tracking tools to monitor:
- Viewed Products: So we can show you what you recently looked at.
- Location, IP Address, & Browser: Used to automatically calculate correct local taxes and handle logistics.
- Cart Contents: We use cookies to remember what gear you have thrown in your cart while you keep browsing.
3. What We Collect When You Buy
When you place an order, we collect your name, billing address, shipping address, email, and phone number. We use this data to:
- Send you order confirmations and tracking updates.
- Respond to your support requests, returns, or questions.
- Process payments and prevent fraudulent transactions.
- Comply with tax and legal accounting requirements.
- Send you marketing updates—but only if you explicitly opt-in to receive them.
4. Who Sees Your Data & How Long It Stays
- Data Retention: We only store your information for as long as legally or operationally required. For example, order data (names, emails, and addresses) is kept on file to satisfy tax and accounting rules.
- Internal Team Access: Only select team members (Admins and Shop Managers) have access to your order history and shipping details, strictly to fulfill your orders and offer support.
- External Sharing: We do not sell your data to third-party advertisers. We share your order details exclusively with our specialist printing partners for the sole purpose of manufacturing and shipping your gear directly to you.